Frequently Asked Questions

How To Make A Reservation
It's quite easy.
First - email us from the reservations page, the property you would like. We will email you, after confirming availability and putting it on hold for you (we can hold your choice for 5 days), send you a reservation invoice form which you must complete and FAX back to us.
On this invoice will be instructions to wire your payment to our Lucca office. We require a 50% deposit to confirm your reservation. Please provide us with an email of when the wire is sent to Lucca, and the amount. In the description field for the wire please have your name, the rental and the week(s). Sorry we do not take credit cards or personal checks at this time.
We will send you a note when in receipt of the wire.
FYI - Balance is due 60 days prior to arrival, and at that time we will send you the arrival documents along with many other things.

Are Prices In Euro?
Yes prices are in euro, and all payments wired by you to our bank in Lucca will be in the equivalent based on Euro/Your Currency for the day. Example: the payment is 1000 euro, the rate for USD on that day is 1.35 USD to 1 Euro. The amount wired would be 1350 USD.

Do We Get The Keys Here?
No, you will meet the owner or caretaker on arrival. Usually between 3 - 6 pm the day of your check in. They will have the keys. All is well defined in the arrival docs you receive, and remember - we have concierge for you.

Restaurants

Links

Tel US: 877-561-1913

Fax: 877-561-1913